Privacy Policy

The Bottom Line Up Front

We're not in the business of selling your data. True Haven Press focuses on publishing assistance, not data monetization. Your personal information remains confidential and is used solely to support the publisher-author relationship.

What We Collect (And Why We're Not Creepy About It)

Information You Provide:

• Name, email, and contact details
• Payment information (processed through secure third-party providers)
• Manuscripts, book details, and photographs (treated as proprietary until publication approval)

Website Analytics:

• Navigation patterns (for site improvement)
• Approximate geographic location (regional, not precise)
• Browser type (for technical compatibility)

What We DON'T Do

We will not snoop through your personal files, track you across the internet, or sell your information to third parties. Full stop.

How We Use Your Information

Information supports:

• Book production (editing, design, printing, distribution)
• Project communications and publishing updates
• Social media marketing and promotion coordination

Who We Share With

Information is only shared when necessary for your book's success — specifically with distribution platforms like Amazon, IngramSpark, bookstores, and similar partners. We don't share beyond what the work requires.

Your Data Rights

You can request a copy of your data, update or correct your information, or download your manuscripts and materials at any time. Contact our managing editor at managingeditor@truehavenpress.com.

Security

We use industry-standard encryption, secure servers, restricted access, and secure file transfer protocols. If a security incident occurs, we commit to prompt notification.

Cookies

Website cookies support preference retention, content personalization, and site analytics. You may disable cookies through your browser settings at any time.

Kids and Privacy

Our services are intended for adults (18+) or teenagers with parental supervision.

Contact Us

Questions about this policy? Reach us at:

• Email: managingeditor@truehavenpress.com
• Phone: 1-800-585-3690

True Haven Press is committed to transparency, respect, and helpfulness in all matters of data handling and author privacy.